:root {
  --c-page: #fff8ef;
  --c-card: #fffdfa;
  --c-ink: #23233d;
  --c-ink-soft: #4b4c70;
  --c-ink-muted: #9d9bbb;
  --c-line: #23233d;
  --c-coral: #ff6b6b;
  --c-coral-soft: #ffdcd4;
  --c-teal: #4ecdc4;
  --c-teal-soft: #d9f4f0;
  --c-yellow: #ffd84d;
  --c-yellow-soft: #fdf0b8;
  --c-lavender: #a18af8;
  --c-lavender-soft: #ddd1ff;
  --c-blue: #5BB5E8;
  --c-blue-soft: rgba(91, 181, 232, 0.1);
  --c-white: #ffffff;
  --f-display: "Bricolage Grotesque", "Georgia", serif;
  --f-body: "Nunito", "Verdana", sans-serif;
  --radius-sm: 12px;
  --radius-md: 20px;
  --radius-lg: 27px;
  --radius-pill: 999px;
  --shadow-card: 7px 7px 0 var(--c-line);
  --ease-smooth: cubic-bezier(0.22, 1, 0.36, 1);
  --ease-bounce: cubic-bezier(0.34, 1.56, 0.64, 1);
}

*,
*::before,
*::after {
  box-sizing: border-box;
}

html {
  scroll-behavior: smooth;
  -webkit-text-size-adjust: 100%;
}

body {
  margin: 0;
  font-family: var(--f-body);
  background: #fffbf5;
  color: var(--c-ink);
  line-height: 1.68;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  overflow-x: hidden;
  display: flex;
  flex-direction: column;
  min-height: 100vh;
}

body::before {
  content: none;
}

h1, h2, h3 {
  margin: 0;
  font-family: var(--f-display);
  line-height: 1.15;
}

a {
  color: inherit;
  text-decoration: none;
}

em {
  font-style: italic;
  color: var(--c-blue);
}

.nav {
  --c-ink: #1a1a2e;
  --c-coral: #ff6b6b;
  --c-yellow: #ffe66d;
  --c-white: #ffffff;
  --f-display: "Bricolage Grotesque", "Georgia", serif;
  --f-body: "Nunito", "Verdana", sans-serif;
  --radius-sm: 12px;
  --radius-pill: 999px;
  --ease-bounce: cubic-bezier(0.34, 1.56, 0.64, 1);
}

.footer {
  --c-ink: #1a1a2e;
  --c-cream: #fff8f0;
  --c-coral: #ff6b6b;
  --c-white: #ffffff;
  --f-display: "Bricolage Grotesque", "Georgia", serif;
}

:focus-visible {
  outline: 3px solid var(--c-blue);
  outline-offset: 3px;
  border-radius: 4px;
}

/* ===== Page Shell ===== */
.page-shell {
  position: relative;
  z-index: 1;
  max-width: 700px;
  margin: 0 auto;
  padding: 106px 28px 0;
  flex: 1;
}

.nav :focus-visible {
  outline: 3px solid #ff6b6b;
}

/* ===== Hero ===== */
.support-hero {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  padding-bottom: 40px;
}

.support-icon {
  display: block;
  width: 64px;
  height: 64px;
  border-radius: 20px;
  box-shadow: 0 8px 24px rgba(91, 181, 232, 0.25);
  margin: 0 auto 24px;
}

.support-badge {
  display: inline-block;
  padding: 6px 16px;
  background: rgba(91, 181, 232, 0.1);
  border: 1.5px solid rgba(91, 181, 232, 0.25);
  border-radius: 50px;
  font-size: 13px;
  font-weight: 700;
  color: var(--c-blue);
  letter-spacing: 0.5px;
  text-transform: uppercase;
  margin-left: auto;
  margin-right: auto;
  margin-bottom: 20px;
}

.support-hero h1 {
  font-size: 42px;
  font-weight: 800;
  line-height: 1.2;
  margin-bottom: 16px;
}

.support-hero p {
  font-size: 17px;
  color: #6b6580;
  line-height: 1.6;
  max-width: 500px;
  margin: 0 auto;
}

/* ===== FAQ ===== */
.faq-section {
  max-width: 640px;
  margin: 0 auto;
  padding: 20px 40px 60px;
  width: 100%;
}

.faq-item {
  background: #ffffff;
  border-radius: 16px;
  margin-bottom: 12px;
  overflow: hidden;
  box-shadow: 0 2px 12px rgba(45, 42, 62, 0.05);
  border: 1.5px solid rgba(45, 42, 62, 0.06);
  transition: box-shadow 0.2s;
}

.faq-item:hover {
  box-shadow: 0 4px 20px rgba(91, 181, 232, 0.12);
}

.faq-question {
  padding: 18px 22px;
  font-weight: 700;
  font-size: 15px;
  cursor: pointer;
  display: flex;
  justify-content: space-between;
  align-items: center;
  user-select: none;
  transition: background 0.15s;
  background: none;
  border: none;
  width: 100%;
  text-align: left;
  color: var(--c-ink);
}

.faq-question:hover {
  background: rgba(91, 181, 232, 0.04);
}

.faq-arrow {
  font-size: 18px;
  color: var(--c-blue);
  transition: transform 0.3s ease;
  flex-shrink: 0;
  margin-left: 12px;
}

.faq-item.open .faq-arrow {
  transform: rotate(180deg);
}

.faq-answer {
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.35s ease;
}

.faq-item.open .faq-answer {
  max-height: 300px;
}

.faq-answer-inner {
  padding: 0 22px 18px;
  font-size: 14.5px;
  line-height: 1.65;
  color: #6b6580;
}

.faq-answer-inner strong {
  color: var(--c-ink);
}

/* ===== Divider ===== */
.divider {
  width: 60px;
  height: 3px;
  background: linear-gradient(90deg, var(--c-blue), var(--c-yellow));
  border-radius: 3px;
  margin: 0 auto 40px;
}

/* ===== Contact ===== */
.contact-section {
  text-align: center;
  padding: 50px 40px 60px;
  max-width: 600px;
  margin: 0 auto;
}

.contact-section h2 {
  font-size: 24px;
  font-weight: 800;
  margin-bottom: 10px;
}

.contact-section p {
  font-size: 15px;
  color: #6b6580;
  margin-bottom: 24px;
  line-height: 1.6;
}

.contact-btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 16px 36px;
  font-family: var(--f-display);
  background: var(--c-coral);
  color: var(--c-white);
  font-weight: 700;
  font-size: 16px;
  border: 2.5px solid var(--c-line);
  border-radius: 50px;
  box-shadow: var(--shadow-card);
  transition: transform 0.2s, box-shadow 0.2s;
}

.contact-btn:hover,
.contact-btn:focus-visible {
  transform: translate(-2px, -2px);
  background: var(--c-teal);
  box-shadow: 8px 8px 0 var(--c-line);
}

.btn-arrow {
  font-size: 16px;
}

/* ===== Responsive — Mobile ===== */
@media (max-width: 600px) {
  .page-shell {
    padding: 92px 14px 0;
  }

  .support-hero {
    padding-bottom: 28px;
  }

  .support-hero h1 {
    font-size: 32px;
  }

  .support-icon {
    width: 52px;
    height: 52px;
    border-radius: 16px;
  }

  .faq-item {
    border-radius: 16px;
  }

  .faq-question {
    padding: 16px 18px;
    font-size: 14px;
  }

  .faq-answer-inner {
    padding: 0 18px 16px;
    font-size: 13.5px;
  }
}

@media (prefers-reduced-motion: reduce) {
  html {
    scroll-behavior: auto;
  }
}