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SubBot Support

How can we help?

Find answers to common questions below, or reach out directly — we're always happy to hear from you.

Yes! SubBot is free to download and use with up to 5 subscriptions, basic reminders, and single currency support. If you want unlimited subscriptions, flexible reminders, categories, spending insights, dark mode, and multi-currency — you can unlock Pro with a one-time purchase. No recurring subscription.
SubBot sends local notifications to remind you before a subscription renews. You can choose to be reminded on the day of renewal, 1 day before, or 3 days before — at a time you pick. Reminders are delivered even when the app is closed.
Your data stays entirely on your device. SubBot doesn't require an account, doesn't collect personal information, and doesn't use analytics or tracking. The only network request the app makes is to fetch current exchange rates if you use multiple currencies.
Pro purchases are handled through Apple. To request a refund, visit reportaproblem.apple.com and sign in with your Apple ID. Apple manages all App Store refund decisions.
It's on the roadmap! We're planning to add iCloud sync in a future update so your subscriptions stay in sync across devices. Stay tuned.
We'd love to hear about it so we can fix it. Send us an email at support@qimolab.com with a description of what happened and your device model / iOS version. Screenshots help too!

Still stuck?

Drop us a line and we'll get back to you as soon as we can.

support@qimolab.com